Welcome to the Amano Time Knowledge Base

unable to ping wifi IP on AFR and MTX-30 models

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Thu, Dec 14, 2023 wifi, cannot ping 0 0 541 0 / 5 (0 Vote(s))

ISSUE: While your time clock shows wifi CONNECTED and signal is STRONG- you are unable to ping the wifi IP of the unit unless you connect a network cable from the unit to the router FIX: Without any network cables connected to your time clock, Read More

Windows 11 & Amano CommStick cable - A driver can't load on this device

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Fri, Dec 8, 2023 commstick, drivers, windows 11, win11, mtx30, mtx15, mtx-15, mtx-30, driver 0 0 369 0 / 5 (0 Vote(s))

Problem: Fix: REFERENCE- https://support.microsoft.com/en-us/windows/a-driver-can-t-load-on-this-device-8eea34e5-ff4b-16ec-870d-61a4a43b3dd5 Read More

Purchasing ADV Meal module or Rounding module

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Thu, Mar 2, 2023 rounding round meal module 0 0 1409 0 / 5 (0 Vote(s))

Amano recommends when purchasing the Advanced meal module or the rounding module that both will be required for calculations to function properly as many background items are interconnected for the end result. Read More

Windows 11 compatibility

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Mon, Jun 6, 2022 win11, win 11, windows11, windows 11 0 0 3688 0 / 5 (0 Vote(s))

Time Guardian pc based is compatible with Windows 8 to Windows 11. This will include equivalent servers- Windows Server 2012 to Windows Server 2022. TG versions for above: 5.5.1.1 (mtx-15 only) 5.6 5.7 6.0 6.1 Read More

If you are receiving an error of "Unable to execute the desired program. Please get another copy of the installer and try again,"

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Tue, Nov 23, 2021 desired, installer 0 1 5017 5 / 5 (1 Vote(s))

If you are receiving an error of "Unable to execute the desired program. Please get another copy of the installer and try again," please try the following troubleshooting steps: Make sure your system drivers, especially your graphics card driv Read More

How to enroll fingers with FPT-80 or MTX-30F

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Fri, Nov 13, 2020 enrollment, enroll, fingerprinting, fingerprint, finger print, scanning, scan finger, scanning fingers, scan fingers, scanning finger, enroll finger, enrolling finger, enrolling fingers, mtx30, mtx30f, mtx-30f, 30f, 30fp, mtx30fp, mtx-30fp 0 0 12033 0 / 5 (0 Vote(s))

With versions 5.6 and up, you are able to load names from pc to clock. This can be done using the app, in communication, select clock name, press RECV then DOWN. RECV will backup existing fingers DOWN will place names to unit Keep away from CLEAR Read More

AFR-200 Face recognition, proximity, fingerprint reader time clock terminal - PUSH Technology / Real-Time - manuals/guides

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Mon, Dec 16, 2019 afr200, afr-200, afr 200, face, push, realtime, real-time, biometric, bio metric, fingerprint, finger print, push tech, push technology 0 0 39153 1 / 5 (1 Vote(s))

AFR-200 Face recognition, proximity, fingerprint reader time clock terminal - PUSH Technology / Real-Time - manuals/guides See attachment section below. Read More

MTX-30F enrolling fingerprints after downloading names

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Wed, Jul 31, 2019 mtx30, mtx-30, mtx-30f, mtx30f, fingerprint, fingerprinting, finger printing, finger 0 0 4222 0 / 5 (0 Vote(s))

After downloading names using the TG software - communications - green box with down arrow, you may proceed to the MTX-30F clock/unit/terminal and start fingerprinting. Use the simple steps below: Read More

MTX-30F / FPT-80 / Version 5.6 up - How to add fingers after a download to the clock

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Tue, Jun 4, 2019 MTX-30F, mtx30f, finger print, fingerprints, finger prints, fingerprint 0 0 4215 0 / 5 (0 Vote(s))

MTX-30F / FPT-80 / Version 5.6 up - How to add fingers after a download to the clock Press M user manage press any number, type badge number to search (you may also scroll to find a ma,e M edit 3rd line - fp only enroll fp Read More

Time Guardian 5.6 crashing with Windows 10 and immediately closes

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Mon, Feb 26, 2018 crashing, crash, version56, version5.6, antivirus, antivir, closing, closes 0 0 8091 0 / 5 (0 Vote(s))

CAUSES: Antivirus is deleting a necessary driver file during installation. This is a false positive. To avoid, please disable your AV during installs only. Add exclusion to your AV for c:/timeguardian/bin. Read More

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